Comments on: News Flash … United Airlines Has a Good Idea!

By: RickSeaney.com » On-Time Departures (9-November): Revolts and Revolutions

RickSeaney.com » On-Time Departures (9-November): Revolts and Revolutions — Wed, 19 Nov 2008 16:54:56 +0000

[...] United had been toying with the idea of dual boarding. The practice makes use of more than just one of the plane’s doors to speed up the boarding and deplaning processes. United put this plan into action and things did speed up. Unfortunately, they ran into some trouble when the secondary jetway hit another plane. There’s a great post on JetWhine about the merits of dual boarding and what airlines can do to avoid the problem United ran into. If you have ever wanted to get on or off a plane faster, you will appreciate JetWhine’s “News Flash United Airlines Has a Good Idea!” [...]

By: Rob Mark

Rob Mark — Thu, 15 Nov 2007 16:48:48 +0000

I thought luggage was standardized Eric. At least I haven’t seen too many folks trying to carry garmet bags on any more.

I’m not sure how the no liquid thing falls in to boarding though. That bogs people down at security for certain. But by the time they hit the gate that’s all out of the way isn’t it?

I am still waiting for someone to tell me why we CAN’T board through both doors.

By: Eric

Eric — Wed, 14 Nov 2007 01:14:05 +0000

This is not exactly genius. Anybody who has traveled in South America will know that use of both the forward boarding gate and the rear air stair on MD and DC equipment is quite standard. it makes boarding and deplaning much easier.

The airlines really had this conquered back when carry ons could have NO Liquids…this forced bags to be checked. Airplanes were boarded and deplaned immediately. Flights arrived early. Literally the TSA “stumbled upon” a solution amid a problem. Of course the fixed the problem and killed the solution.

To me the single biggest problem in airline boarding etc. is the ubiquitous black roll aboard back that every passenger has. Those suckers delay getting on and off airplanes by 20 minutes per flight. I worked for a company that consulted with two major airlines and i can confirm that fact. Standardize luggage and you will improve the HELL out of airline boarding issues.

Eric

By: Rob Mark

Rob Mark — Sun, 11 Nov 2007 20:14:41 +0000

That certainly is an ugly link isn’t it GS.

Sorry about that.

It did work when I published the darned thing. Perhaps United got too many e-mails!

Anyway, I’ve been trying to find a link to publish that does work. My guess is United has some code hidden in their system to keep anyone from doing precisely what I tried.

If you go to United.com however, you can send them a comment.

Once you reach the main page, you’ll see a link in the upper right corner called Customer Service. Click that and you should see the tab titled “Submit a question.”

Sorry to make you work so hard.

By: GS

GS — Sun, 11 Nov 2007 18:58:53 +0000

I can’t get the link to United to work…and I would gladly tell them to keep dual boarding!

By: Ross

Ross — Mon, 05 Nov 2007 21:42:53 +0000

Virgin Blue in Australia have a dual gate boarding policy, always seems to make sense to me, definitely speeds up boarding. I actually don’t mind being able to get outside gives you a nice view of airport ops. Qantas force everyone through the one gate.