Sept. 16, 2015
United Airlines: Time to Stop Just Talking About Customers
Over the last 20 years, we all listened to one United CEO after another talk about how much they value their customers.
Enough talk.
United’s new CEO Oscar Munoz needs to stop the talking and start showing customers if the carrier ever really wants to again be great. Give a listen and tell me what you think.
Rob Mark, publisher
ATC: 45 Years After the PATCO Strike
Listen to the Podcast Welcome to another episode of Stories about Flying I’m Rob Mark Air Traffic Control 45-Years After the PATCO Strike Giving credit where it’s due, Sean Duffy’s leadership of the Department of Transportation, over the past…
Changes Afoot as Jetwhine Nears 20-Year anniversary
Last year we updated the look of the Jetwhine page with some dandy new graphics. This fall, Jetwhine the blog - if anyone even remembers the term blog - will be 20 years old. It's almost of legal drinking age. Seriously though, next in line is s…
