Sept. 16, 2015
United Airlines: Time to Stop Just Talking About Customers
Over the last 20 years, we all listened to one United CEO after another talk about how much they value their customers.
Enough talk.
United’s new CEO Oscar Munoz needs to stop the talking and start showing customers if the carrier ever really wants to again be great. Give a listen and tell me what you think.
Rob Mark, publisher
There’s More to Flight Instructing Than Simply Logging Hours
There’s More to Flight Instructing Than Simply Logging HoursNo individual can enhance aviation safety as much as a flight instructor. Here’s why I’ve held my flight instructor certificate for more than 50 years.Afte…
The Coveted 1500 Hours
Before 2009, pilots who wanted a career as an airline pilot could easily be hired with as little as 300 hours total time in their logbooks. That all changed after the crash of a Continental Express Bombardier Q400 turboprop with the loss o…
